Shipping Policy
Effective date: September 2, 2026
Thank you for shopping with Solar Motion Sense Light! We are committed to delivering your "Solar Motion Sense Light" products efficiently and securely. Please review our shipping policy below:
1. Shipping Rates
We offer a flat rate shipping fee of $8.95 per order for all domestic and international shipments.
2. Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving your order confirmation email. You will receive another notification when your order has shipped.
3. Domestic Shipping
For orders shipped within the United States, we typically use USPS or UPS. Estimated delivery times are:
- Standard Shipping: 5-10 business days
Please note that these are estimated delivery times and actual delivery may vary depending on the carrier and destination.
4. International Shipping
We ship to many international destinations. International orders are typically delivered within 10-25 business days, depending on the destination country and customs processing.
Customs, Duties, and Taxes: Solar Motion Sense Light is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.). We recommend checking with your local customs office for more information on potential charges.
5. Order Tracking
Once your order has shipped, you will receive an email notification from us which will include a tracking number you can use to check its status. Please allow 24-48 hours for the tracking information to become available.
6. Shipping Delays
While we strive to ensure timely delivery, Solar Motion Sense Light is not responsible for delays caused by shipping carriers, unforeseen weather conditions, customs processing, or other factors beyond our control. We will, however, do our best to assist you in tracking your package and resolving any issues.
7. P.O. Box and APO/FPO Addresses
We support shipping to P.O. Box and APO/FPO addresses. These orders will be shipped via USPS only.
8. Lost or Damaged Packages
If your order arrives damaged, or if you believe your package is lost, please contact us within 7 days of the expected delivery date at support@solarmotionsenselight.com. Please provide your order number and details of the issue. We will work with the shipping carrier to investigate and resolve the issue.
9. Shipping Restrictions
We currently do not ship to the following restricted countries due to logistical or legal limitations: [List specific countries if applicable, otherwise state 'No specific restrictions beyond standard international shipping regulations.']
For any further questions regarding our shipping policy, please contact us at support@solarmotionsenselight.com.